Minerva Digital — Privacy Policy
Effective Date: 11/03/2026
Business Name: Minerva Digital
Location: Gold Coast, Queensland, Australia
Contact: hello@minervadigital.com.au
Minerva Digital (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage our services.
By accessing our website or using our services, you agree to this Privacy Policy.
We may collect personal information that is reasonably necessary for our business activities, including:
1. Name, business name, and contact details (such as email address, phone number, and postal address);
2. Information about your business and project requirements;payment and billing details (excluding credit card information, as payments are handled off-platform);
3. Any content, files, or materials you provide for your website project;
4. Technical data such as IP address, browser type, device information, and analytics data from cookies or similar technologies.
We only collect sensitive information with your explicit consent or when required by law.
We collect information in several ways, including but not limited to:
1. When you contact us via our website, email, or phone;
2. When you engage us for web design or development services;
3. When you provide files, documents, or instructions during a project;
4. Automatically through your use of our website via cookies and Google Analytics.
Our website uses cookies and Google Analytics to collect information about how visitors use and interact with our site. This includes data on page views, time on site, and general location.Cookies do not personally identify you. They help us improve our website and user experience. You can disable cookies through your browser settings, but some parts of the site may not function properly as a result.
We use your personal information for the following purposes:
1. To provide and manage our web design and development services;
2. To communicate with you about your project, proposals, and invoices;
3. To improve our website, services, and client experience;
4. To send administrative or service-related messages;
5. To comply with legal or regulatory obligations.
We may also use aggregated and anonymised data for statistical or marketing analysis, which does not personally identify you.
We may disclose your personal information:
1. To employees, contractors, or service providers who assist in delivering our services;
2. To third-party tools or platforms necessary for service delivery (such as hosting or project management systems);
3. To professional advisers (such as accountants or legal representatives);
4. If required by law, regulation, or court order.
We do not sell, rent, or trade your personal information.
We may use third-party services such as Google Analytics, email service providers, and content management systems. These services may store or process data on servers outside Australia. We take reasonable steps to ensure that third parties comply with privacy standards consistent with Australian law.
We take reasonable measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes password protection, secure systems, and limited access controls.However, no method of data transmission over the internet is completely secure. You use our website and provide personal information at your own risk.
We retain personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law. When no longer needed, information is securely deleted or de-identified.
You have the right to request access to, or correction of, your personal information held by us. We will respond to such requests within a reasonable timeframe. Requests can be made by contacting us at the email address listed above. We may require verification of identity before releasing or changing information.
We may occasionally use your contact details to send updates, newsletters, or service offers relevant to our business. You may opt out of these communications at any time by following the unsubscribe link or contacting us directly.
As we use tools such as Google Analytics, your information may be processed in countries outside Australia (including the United States). We take reasonable steps to ensure such transfers comply with the Privacy Act 1988 (Cth).
Our website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website. Continued use of our website or services constitutes acceptance of the updated Privacy Policy.
If you believe your privacy has been breached, please contact us at the email address below with details of your concern. We will investigate and respond within a reasonable timeframe.If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at (http://www.oaic.gov.au).
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at hello@minervadigital.com.au
© 2026 Minerva Digital
